Frequently asked questions

Source reading

Text extracted from the preserved source. Its original framing is retained.

Frequently asked questions

Clear answers before you begin.

Service selection, intake, delivery, revisions and payment.

No refunds once a service has been provided. Customized services are also not refundable once work has begun. Pre-work cancellation requests are reviewed under the refund policy; approval is not automatic.

Resume Wizard services are nonrefundable under the existing Terms of Service. One revision is included within the original scope.

Digital products are nonrefundable. The $50K+ Résumé System is currently offered as a free waitlist, with no purchase or instant-access promise.

If a professionally delivered résumé, cover letter, executive biography, exported LinkedIn document or other professional career document contains a formatting error, Ivy League Résumés will correct the formatting. This covers document formatting; it does not promise interviews, job offers, ATS ranking, salary or employment outcomes.

For an eligible Customized Résumé Service, if you do not receive an interview within 60 days of finalizing your résumé, email Keith. Your résumé and application approach will be reviewed and a résumé rewrite provided at no additional cost. You must apply to appropriate roles and use the supplied materials as intended. This is a support and rewrite remedy, not a promise of an employer interview or a cash refund.

The 60-Day Interview Guarantee does not apply to Resume Wizard, the audit, standalone LinkedIn, recruiter distribution or digital products. Ongoing career coaching and additional services are outside this remedy.

A clearer résumé starts with a clear choice.

Answer a few questions and see the service that fits your next move.